Terms of Service

1. Acceptance of These Terms

These Terms of Service (“Terms”) are a binding agreement between you (the merchant or business installing or using the app) and Erhan Zorlu, the operator of StorePilot AI (“StorePilot”, “we”, “us”), available at https://storepilotai.pro. By installing StorePilot AI from the Shopify App Store, connecting an integration, or otherwise using the service, you agree to these Terms and to our Privacy Policy. If you use the service on behalf of a business, you represent that you have authority to bind that business.

2. Service Description

StorePilot AI is a commerce intelligence application that connects to your Shopify store and, optionally, to your Google Ads, Google Analytics 4, and Meta Ads accounts. It aggregates your store and advertising data into dashboards and uses analytical and AI-assisted models to generate insights and recommendations — for example on merchandising, pricing, inventory, campaign budgets, and profitability.

StorePilot AI analyzes and recommends; it does not act autonomously. The service never creates, edits, pauses, or publishes products, discounts, campaigns, or ads in your connected accounts without an action you explicitly initiate and approve. All business decisions based on the service’s output remain yours.

3. Subscription and Fees

StorePilot AI Version 1 is offered as a completely free plan(“Free Early Access”). Every feature currently in the app is included at no charge, with no credit card required and no hidden fees. No charges are processed through the Shopify Billing API for Version 1.

We may introduce paid plans in the future. If we do, we will announce them in advance, any charge will be processed through Shopify’s Billing API with your explicit approval, and you will never be charged automatically or retroactively for your use of the free plan. Features available on the free plan at the time of a pricing change will be handled transparently, with notice before any feature moves to a paid tier.

4. User Responsibilities

You agree to:

• provide accurate information and connect only Shopify stores and advertising accounts you own or are authorized to manage;
• keep your Shopify, Google, and Meta account credentials secure — access to the app flows through those accounts, and you are responsible for activity under them;
• use the service in compliance with all applicable laws and with the terms of Shopify, Google, and Meta, including advertising policies applicable to your campaigns;
• review recommendations before acting on them — the service provides decision support, not professional financial, legal, or tax advice;
• not misuse the service, including by attempting to access another merchant’s data, probing or circumventing security controls, reverse engineering the service, scraping it, reselling it, or using it to build a competing product.

5. API Usage and Third-Party Platforms

The service depends on APIs operated by Shopify, Google, and Meta. Your use of data from those platforms through StorePilot AI is also governed by their respective terms, and those platforms may change, rate-limit, or revoke API access at any time, which can affect the availability or accuracy of the service. We are not responsible for outages, data errors, or policy changes originating from third-party platforms.

Access tokens you grant us are used solely to provide the service, as described in our Privacy Policy. You may revoke access at any time from the app’s Connections page, your Shopify admin, or the provider’s own security settings. You may not use the service to violate the API terms of any connected platform.

6. Account Termination

By you: you can stop using the service at any time by uninstalling the app from your Shopify admin. Uninstallation revokes our access token immediately and triggers deletion of your stored data as described in the Privacy Policy.

By us: we may suspend or terminate your access, with notice where practicable, if you materially breach these Terms, misuse the service, create security or legal risk, or if we discontinue the service. Where reasonably possible we will give at least 30 days’ notice before discontinuing the service entirely. Sections 7 through 10 survive termination.

7. Intellectual Property

The service — including its software, design, dashboards, models, documentation, and the StorePilot AI name and branding — is owned by Erhan Zorlu and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the service for your own business while these Terms are in effect. No other rights are granted.

Your data remains yours. You retain all rights to your store and advertising data. You grant us a limited license to process that data solely to provide and improve the service, as described in the Privacy Policy. Insights and recommendations generated for your account are yours to use in your business.

8. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT INSIGHTS AND RECOMMENDATIONS WILL BE ACCURATE OR PRODUCE ANY PARTICULAR BUSINESS RESULT. AI-GENERATED ANALYSIS MAY CONTAIN ERRORS; YOU ARE RESPONSIBLE FOR VERIFYING ANY RECOMMENDATION BEFORE ACTING ON IT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED US DOLLARS (USD $100).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or for death or personal injury caused by negligence. If you are a consumer in a jurisdiction whose law grants you mandatory rights, those rights are unaffected.

10. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law principles. The courts of Istanbul, Türkiye have exclusive jurisdiction over any dispute arising from these Terms or the service, except that either party may seek injunctive relief in any court of competent jurisdiction, and except where the mandatory consumer-protection law of your country of residence provides otherwise. Before starting formal proceedings, you agree to first contact us at support@storepilotai.pro so we can attempt to resolve the dispute informally within 30 days.

11. General

We may update these Terms from time to time; material changes will be reflected in the “Last Updated” date and, where required, notified through the app. Continued use after an update constitutes acceptance. If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the service.

12. Contact Information

Questions about these Terms:
Erhan Zorlu — StorePilot AI
Email: support@storepilotai.pro
Website: https://storepilotai.pro